by Kimberly | Jan 8, 2017 | Blog, small business, Social Media, social media marketing, Social Media Virtual Assistant
As a small business owner or entrepreneur, you probably know that it’s a good idea to get started using social media but may be wondering where and how to get started. In this article, I’ll be going four steps that will help you establish your business with a social media presence and get a good, solid start reaching your target market, creating a community and engaging with your customers. It’s important to plan out how you want to approach social media to ensure that your efforts are efficient and effective. STEP 1: Goals, Branding and Target Audience Your business has goals and your social plan should too. It’s also a good idea to identify your branding objectives to help guide you in creating your social media plan. Tie your branding objectives to your business goals. If your goal is to gain more customers, then one of your social media goals would be to increase your visibility (let people know you exist). Another goal would be to use social media to engage with your customers to give them a sense of who you are, what you do and what your business offers. Your social media presence will be a reflection of your business so it’s important to think about the tone you want to use for your social media posts, the images you use and the ad campaigns that you run. These will be the parts of your social media presence that will leave an impression with your audience so you want to have some planning and strategy behind. Your social media channels should also work together with your other...
by Kimberly | Nov 6, 2010 | Blog, Facebook, Featured, Social Media
Facebook announced this week the launch of Facebook Deals for local business which ties in directly with their Facebook Places feature. Sounds remarkably similar to Foursquare but Facebook has a much, much larger user base. Will this blow Foursquare and other geo-location services out of the game? This is yet another feature that local businesses need to be on top of and figure out how to use it to their advantage. Foursquare and Yelp already have proven track records of helping driving customers to businesses. Now, the biggest player of them all has stepped into the ring. Most business have heard or know that they really should have a presence on Facebook with a Business Fan Page. How Facebook Places and Deals Help Local Business Build loyal customers Visibility- when someone checks in at your Facebook Place, it shows up on their profile and in the News Feed for all their friends to see. In order for a business to be able to create a deal in Facebook, they will need to have claimed their Facebook Place first. Then you can create a Facebook deal, wait to get it approved by Facebook and then promote it. Users can find Facebook Deals when they check in at different locations using Facebook Places for Android or the Facebook iPhone App. There are four kinds of deals currently available. Individual Deals- Discounts, freebies and coupons for individual users that check in Friend Deals- You and other friends check in together to claim a deal. Loyalty Deals- Earn a deal or a discount based on checking in a certain number of times. Charity...
by Kimberly | Feb 23, 2010 | Blog, Featured, Social Media, social media marketing
Social media and the internet make it easier than ever to reach other people, other markets and other businesses anywhere in the world. So sometimes, it seems as though what is most often overlooked is how easy it is to use social media to connect with local people and businesses. As a Virtual Assistant, my business model is built around being able to work with virtually anyone, anywhere. When I first started using social media for marketing, I did not focus too much on networking locally either online or in person. However, when my husband and I started an e-commerce business, OTC Sports, part of our business model for was centrally built around reaching the local market. Around this same time, I made the acquaintance of Gary Powell with ImageWear Solutions on Twitter (@imagewear). Gary and I exchanged a few emails as I helped him figure out some of the inner workings of using Twitter and Facebook for business. He also reached out to my husband, Jeff, on Twitter (@OTCsports), communicating back and forth about different sports related topics. Gary is a great example of what a local business can do with social media. He reached out to other locals on Twitter and Facebook, offered a helping hand, and was always willing to help spread the word about other local businesses. Gary doesn’t use social media to be self-promoting, he uses it for connecting with people. When the time came for us to order promotional apparel for OTC Sports, Gary was the first person we called upon. Completely knowledgeable about promotional products and apparel, Gary made the process easy...
